In the RETAIL7 system, organizational units are created and assigned to different organizational types. These units are organized into hierarchical levels, with system-level and tenant-level units automatically created by the system. These predefined units can only be edited or deleted by users with the highest administrative rights. This hierarchical structure is visually represented in a structure tree diagram.
Once the organizational units are defined, you can assign specific settings to any level of the structure. These settings will then apply to that level and all levels beneath it, enabling efficient and consistent configuration across your entire system.
System: this is created as an organizational unit by default. The system is also the top level in your RETAIL7 POS system. All other levels are located below it.
Tenants: the tenant is also automatically created as an organizational unit by default; this represents the company that has purchased the software. However, additional tenants can also be added, edited or deleted as needed.
Countries: the RETAIL7 system is a multilingual POS software, which means there's a big language selection for the POS system. It's also really easy to assign stores to the country they're in, so all locations are stored in the system in a structured way.
Companies: once the country level has been defined, the next step is to create the individual companies. When setting up the app on a device and defining the store, this information is automatically transferred to the tree structure.
Region: a region could be a county or a cardinal point like north or south. For instance, there might be a store in the northern part of a country that sells products or runs promotions that aren't available in the south. When all levels are created, the region can be assigned to the company, or directly to the country.
Stores: with RETAIL7, multiple stores can be set up on one system. These can then be assigned to a region or a country, which gives a clear overview of the system. These settings can be assigned to the levels in the tree structure, and will then apply to all sublevels too.
Devices: once stores are defined, you can add as many end devices as you have licences for. Once the RETAIL7 POS software is purchased, one (1) license is provided by default. Additional licenses can be purchased at any time through the Management Console.
Printers: printers can be added to the system at any time. The software supports a range of Epson printers that are equipped with Epson Print. For more details about supported models and setup instructions, please visit our Printer chapter under Hardware section.
Cashdrawers: in the RETAIL7 system, cash drawers are connected through the printer. To enable this functionality, a printer that is either supported by our software or equipped with EPSON Print must be used. Additionally, the printer must have the necessary connection to support the desired cash drawer. For more details about supported models and setup instructions, please visit our Cashdrawer chapter under Hardware section.
Payment services and terminals: the system allows for the configuration of permitted payment services for each individual terminal. This feature enables restrictions, ensuring that not all payment services are available on every terminal. For more details about supported models and setup instructions, please visit our Payment terminal chapter under Hardware section.
Fiscal Unit: The Fiscal Technical Security Unit is used to record all transactions executed through the POS system. This recorded data must then be forwarded to the relevant tax authority. The FTSU is connected via the printer using the Epson Print function. For more details about supported models and setup instructions, please visit our Fiscal Unit chapter under Hardware section.
Floors: this function is important for the hospitality area, where the operating area of a restaurant or venue is divided into distinct floors. These can be easily managed through the Management Console or the POS App. This feature allows you to assign tables to specific floors and efficiently manage your restaurant's seating arrangement. You can create multiple floors, define the number of tables on each floor, and customize the layout based on your operational needs.
Tables: once a floor has been created in your system, you can customize the tables assigned to that floor. This includes defining the number of seats (guest capacity), specifying the shape of each table (e.g., round, square, rectangular), and adjusting other settings for optimal seating arrangements. These configurations can be set individually for each table, giving you full control over your floor plan.
For more information on each unit and how to manage them, please see the following chapters.