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User Docs
Introduction
Registration
RETAIL7 Management Console
1. Getting started
1.1 Login to Management Console
1.2 Forgotten password
2. General operation
3. User menu
3.1 Support request
3.2 Invoices and account
3.2.1 My profile and payment details
3.2.2 My invoices
3.2.3 My contracts
3.2.4 My license keys
3.3 Change password
3.4 Logout
4. Masterdata
4.1. Items
4.1.1 Item list
4.1.2 Item menu
4.1.3 Item groups
4.1.4 Variant settings
4.1.4.1 Variant definitions
4.1.4.2 Variant item groups
4.1.5 Item idents
4.1.6 Item choices
4.2 Media playlist
4.3 Contacts
4.3.1 Contact list
4.2.2 Contact groups
4.2.3 Customer cards
4.5 Stock management
4.6 Promotions
Discounts, happy hours and other promotions
4.7 Gift cards
7. Reports
How to download reports and item lists
9.2 Report for items with low stock
9.3 Cash Management Report
9.4 Order overview report
9.5 Orders by employees report
9.6 Reasons report
9.7 Store period closure report
9.8 Accumulated summary report
9.9 Transactions report
9.10 Promotions report
9.11 Event report
9.12 Pocket balance report
9.13 Turnover report
9.14 Journal
9.15 Transaction validations
9.16 Worker controller report
8. My organization
8.1 Organization types
8.2 Organizational units
9. Exports
6.1 Item import / export
6.2 Datev Export
10. System settings
7.1 Emails
Configure and send emails
7.2 Reasons
7.3 Units of measurements
7.4 More settings
7.4.1 Cash register
7.4.2 General
7.4.3 Communication
7.4.4 Management Console settings
7.4.5 Printer
7.4.6 Hospitality
7.4.7 Miscellaneous
7.4.8 Time controlled cash register function
7.4.9 Taxes
11. Access rights
Rights / Roles / Users
11.1 Creating a new role
11.2 Editing and deleting roles
11.3 Assigning rights to a role
11.4 Creating a user
retail7 POS application
1. General operation of the retail7 app
2. Installation
2.1 System requirement
2.2 Initial setup
2.3 Overwrite/reset devices
2.4 New installation / local cache
3. POS variants
Hospitality POS with table and room plan
Cash register
Split bill
4. End device types
5. Templates
6. Themes
7. Store facility
8. Login & Logout
9. User menu
9.1 Local transaction list
9.2 Settings
9.2.1 Printer
9.2.2 Customer display
9.2.3 Payment terminal
9.3 Status information
9.3.1 Application
9.3.2 Connection
9.3.3 Status monitor
9.3.4 Maintenance
9.4 Management Console
9.5 Help
9.6 Fiscalization data
10. Register items
10.1 Search items
10.2 Register items via the item menu
10.3 Scan items
11. Functions
11.1 Favorites
11.1.1 Open drawer
11.1.2 Price override
11.1.3 Change to take away
11.1.4 Return deposit
11.1.5 Item menu
11.1.6 Return with receipt
11.1.7 Return without receipt
11.1.8 Tax exempt
11.2 Cash Receipt
11.3 Item discount
How to create item discounts in the Management Console?
11.4 Receipt discount
11.5 Gift cards
How to create Gift Cards in the Management Console?
11.6 Cash management
11.6.1 Basics
11.6.2 Store period closure
11.6.3 Paid in
11.6.4 Paid out
11.6.5 Open float
11.6.6 Add loan
11.6.7 Till balance
11.6.8 Tender pickup
11.6.9 X-Report
11.6.10 POS Z-Report
11.7 Stock management
11.7.1 Add stock
11.7.2 Write off
11.7.3 Stock transfer
11.7.4 Inventory count
12. Registering contacts
Support
1. Support via the Managament Console
2. Support via the POS app
3. Symbol overview
Hardware
1. Cash drawer
2. Scanner
Newline handheld barcode scanner
3. Printer
Epson TM-m30f
Epson TM-m30
Epson TM-T88VI
Epson TM-P30
Epson TM-P20
LAN receipt printer
Multiple printers at one cash register
4. Payment terminal
Terminal connection via ZVT
Terminal connection via Adyen
Ingenico Move/3500
5. TSE - Technical safety device
Epson TSE Upgrade-Kits
Epson TSE Server with USB sticks
Update Epson firmware
Marketplace
Deutsche Fiskal
Cashier based billing
Safe
FAQ
[FAQ] Hardware
[FAQ] HP Engage Pro / Essentials
Integrated HP scanner does not scan the barcode correctly
Virtual keyboard does not appear / closes
[FAQ] Z-Report
[Z-Report] Is it possible to suppress the printing of the automatic Z-report?
[Z-Report] Why is the receipt number of the Z-Report not consecutive?
Video Tutorials Overview
Back to support
Back to support
Introduction
Registration
RETAIL7 Management Console
1. Getting started
1.1 Login to Management Console
1.2 Forgotten password
2. General operation
3. User menu
3.1 Support request
3.2 Invoices and account
3.2.1 My profile and payment details
3.2.2 My invoices
3.2.3 My contracts
3.2.4 My license keys
3.3 Change password
3.4 Logout
4. Masterdata
4.1. Items
4.1.1 Item list
4.1.2 Item menu
4.1.3 Item groups
4.1.4 Variant settings
4.1.4.1 Variant definitions
4.1.4.2 Variant item groups
4.1.5 Item idents
4.1.6 Item choices
4.2 Media playlist
4.3 Contacts
4.3.1 Contact list
4.2.2 Contact groups
4.2.3 Customer cards
4.5 Stock management
4.6 Promotions
Discounts, happy hours and other promotions
4.7 Gift cards
7. Reports
How to download reports and item lists
9.2 Report for items with low stock
9.3 Cash Management Report
9.4 Order overview report
9.5 Orders by employees report
9.6 Reasons report
9.7 Store period closure report
9.8 Accumulated summary report
9.9 Transactions report
9.10 Promotions report
9.11 Event report
9.12 Pocket balance report
9.13 Turnover report
9.14 Journal
9.15 Transaction validations
9.16 Worker controller report
8. My organization
8.1 Organization types
8.2 Organizational units
9. Exports
6.1 Item import / export
6.2 Datev Export
10. System settings
7.1 Emails
Configure and send emails
7.2 Reasons
7.3 Units of measurements
7.4 More settings
7.4.1 Cash register
7.4.2 General
7.4.3 Communication
7.4.4 Management Console settings
7.4.5 Printer
7.4.6 Hospitality
7.4.7 Miscellaneous
7.4.8 Time controlled cash register function
7.4.9 Taxes
11. Access rights
Rights / Roles / Users
11.1 Creating a new role
11.2 Editing and deleting roles
11.3 Assigning rights to a role
11.4 Creating a user
retail7 POS application
1. General operation of the retail7 app
2. Installation
2.1 System requirement
2.2 Initial setup
2.3 Overwrite/reset devices
2.4 New installation / local cache
3. POS variants
Hospitality POS with table and room plan
Cash register
Split bill
4. End device types
5. Templates
6. Themes
7. Store facility
8. Login & Logout
9. User menu
9.1 Local transaction list
9.2 Settings
9.2.1 Printer
9.2.2 Customer display
9.2.3 Payment terminal
9.3 Status information
9.3.1 Application
9.3.2 Connection
9.3.3 Status monitor
9.3.4 Maintenance
9.4 Management Console
9.5 Help
9.6 Fiscalization data
10. Register items
10.1 Search items
10.2 Register items via the item menu
10.3 Scan items
11. Functions
11.1 Favorites
11.1.1 Open drawer
11.1.2 Price override
11.1.3 Change to take away
11.1.4 Return deposit
11.1.5 Item menu
11.1.6 Return with receipt
11.1.7 Return without receipt
11.1.8 Tax exempt
11.2 Cash Receipt
11.3 Item discount
How to create item discounts in the Management Console?
11.4 Receipt discount
11.5 Gift cards
How to create Gift Cards in the Management Console?
11.6 Cash management
11.6.1 Basics
11.6.2 Store period closure
11.6.3 Paid in
11.6.4 Paid out
11.6.5 Open float
11.6.6 Add loan
11.6.7 Till balance
11.6.8 Tender pickup
11.6.9 X-Report
11.6.10 POS Z-Report
11.7 Stock management
11.7.1 Add stock
11.7.2 Write off
11.7.3 Stock transfer
11.7.4 Inventory count
12. Registering contacts
Support
1. Support via the Managament Console
2. Support via the POS app
3. Symbol overview
Hardware
1. Cash drawer
2. Scanner
Newline handheld barcode scanner
3. Printer
Epson TM-m30f
Epson TM-m30
Epson TM-T88VI
Epson TM-P30
Epson TM-P20
LAN receipt printer
Multiple printers at one cash register
4. Payment terminal
Terminal connection via ZVT
Terminal connection via Adyen
Ingenico Move/3500
5. TSE - Technical safety device
Epson TSE Upgrade-Kits
Epson TSE Server with USB sticks
Update Epson firmware
Marketplace
Deutsche Fiskal
Cashier based billing
Safe
FAQ
[FAQ] Hardware
[FAQ] HP Engage Pro / Essentials
Integrated HP scanner does not scan the barcode correctly
Virtual keyboard does not appear / closes
[FAQ] Z-Report
[Z-Report] Is it possible to suppress the printing of the automatic Z-report?
[Z-Report] Why is the receipt number of the Z-Report not consecutive?
Video Tutorials Overview
[FAQ] Z-Report
In this section we answer common questions about the Z-report.