User Docs

User Docs

4.1.3 Item groups



To keep a good overview of the item selection of your business, item groups can be created. Using these, it is possible to assign each item to a corresponding group.



Assigning items to different groups gives a better, structured overview of the item selection. For example, if the item "Espresso" is created, it should be assigned to the item group "Hot Drinks". Under Menu → Masterdata → Items → Item list can be seen which item group is an item assigned to. Here, for example, the item name can be entered in the search and confirmed. Subsequently, the name with the assigned item group appears in the overview, among other things.



  1. Import item groups

  2. Download item groups

  3. Update item groups list

  4. Number of item groups  

  5. Search items groups

  6. Item groups - Information

Add new item groups



If a new element needs to be added to your item groups database, you can create it by clicking on the Add button. Also, if more than one new elements are to be created, there is an option for that by using the Create another checkbox.



Please note that all mandatory fields are marked with *, i.e. these fields must be filled in to create an item.

Here we explain how to add new item groups.

Open Menu → Masterdata → Items → Item group.

Click Add.

Add an item group ID.

With this ID the item group can be deposited uniquely in the system, since no item group receives the same ID. Therefore, it is possible to filter out item groups using the assigned ID with the help of the search function. The search is available after the item group has been saved successfully.

Give the item group a name.


The group name can be chosen freely, but it is important that a name with recognition value is assigned so that the group can be assigned after saving. With the name, the item group can be filtered out via the search function. The search is available after the item group has been successfully saved.



Assign the parent item group to the new item group. 


With this function the item groups can be sorted in a unique hierarchy in the system. It is important that the parent group has a general name, such as "Beverages". Cold and hot beverages, for example, can then be assigned under this category. In this way, item groups can be easily assigned or found.



Click Save


If you used the Create another option, the Add item group mask remains open so you can create and save the next needed new elements. The loop ends only when you remove the tick from the Create another checkbox before the last Save.

Edit item group

Please note that all mandatory fields are marked with *, i.e. these fields must be filled in to create an item.

With the help of this function, item groups can be configured after they have been successfully saved. Thus, it is possible to make changes to the groups at any time.

Select the desired item.



Click on Edit.



Make all necessary changes, which can be the following:

  • editing the ID number: the ID numbers are automatically assigned to the newly created item groups by the system.

  • editing the Item group name: this can be done

  • editing the Parent item group

Click Save.


Delete item group



Please note that all mandatory fields are marked with *, i.e. these fields must be filled in to create an item.

It is always possible to delete item groups, if you decide to order your items another way.



Select the desired item group.



Click Delete.



Confirm it with Yes.



If you select No, the deletion process will be canceled.



Duplicate item group



When you have an item group, and you need an (almost) identical new one, you have the option to, instead of creating one from scratch, just duplicate an already existing one, and set it up with the needed differences.

For this, besides the Add, Edit and Delete buttons, there is a Submenu button on the top of the page, which has one function hidden under it: Duplicate.

When choosing an item group and clicking on Duplicate, a new item group is created, which is identical to the original one, except the unique ID number. This duplicated item group will be added to the end of the item group list.

In case you would like to change any of the attributes of the new item group, you can use the Edit function, as it was already described above.


Additional role of item groups



Please be aware of the difference between item groups and item menus. While item menus allow the users to create menu buttons in the POS app, the same is not possible with item groups. So what are item groups for, then?

Besides giving better overview of the item selection, item groups are important when promotions and discounts are created and obtain a more delicate configuration of assigning promotions to not just items separately, but to whole item groups, if needed. More about creating and assigning promotions in the 9. Promotions chapter of this user documentation.

Item groups are also part of the reports. You can find a detailed breakdown of sales data of each item group under Reports -> Turnover -> per item group. You can create reports covering different stores and different periods of time, from the current day until current or last year (see more about this in the 7. Reports chapter of the user documentation).

You can also see the top 20 sold item groups report on your dashboard, created from Reports: